Waiting groups having the nurse's performance as a link

Abstract

In the mental health ambulatory, we noticed that the pacients and their families waited before being attended. We thought the best of this time and space at the moment to the topic of team work, emphasizing the patients' group ego. The nurse acting as the link among the patients' families and the technique used was based on the one developed in ''waiting groups'', which is the team work referential., put forward by Pichon-Riviére. The purpose of this study was to introduce this technique in the waiting groups. In this study we got the groups together in session, discussing important points of the family context which were the nurse' s performance as a link. The results give us clues as to the redimensioning of this waiting time gone through by the patients' family and the nurse' s performance.